Cloud Innovates Pte Ltd - Privacy Policy

Effective Date: June 6, 2024

1. Information We Collect

We collect two types of information:

• Personal Information: This information can be used to identify you as an individual and may include your name, email address, phone number, company name, and project details. We collect personal information when you contact us through our website form, email, or phone.
• Non-Personal Information: This information does not identify you as an individual and may include data about your browsing activity on our website, such as pages visited and time spent. We collect non-personal information through cookies and other tracking technologies.

2. Use of Information

We use the information we collect for the following purposes:

• To provide and improve our services: We use your personal information to fulfill your requests, complete projects, and provide you with customer support. We use non-personal information to improve the functionality and user experience of our website.
• To send you marketing communications: We may use your email address to send you newsletters, promotional offers, and other marketing materials. You can opt-out of receiving these communications at any time.
• To personalize your experience: We may use non-personal information to personalize your experience on our website, such as by remembering your preferences and settings.
• To improve our AI models: We may use anonymized data to improve our AI models used for development purposes. This data will not be used to identify you personally.

3. Sharing of Information

We will not share your personal information with third parties without your consent, except in the following cases:

• To service providers: We may share your personal information with third-party service providers who help us operate our website and deliver our services. These service providers are contractually obligated to keep your information confidential.
• To comply with legal requirements: We may disclose your personal information if required by law or to comply with a legal process, such as a court order or subpoena.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

5. Cookies

We use cookies on our website. Cookies are small text files that are stored on your computer by your web browser. We use cookies to collect non-personal information about your browsing activity. You can disable cookies in your web browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.

7. Links to Other Websites

Our website may contain links to other websites. This Privacy Policy applies only to our website. When you click on a link to another website, you will be subject to the privacy policy of that website. We encourage you to read the privacy policies of any website you visit.

8. Your Rights

You have the right to access, update, and correct your personal information. You can also request that we delete your personal information. You can exercise these rights by contacting us.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website. We encourage you to review this Privacy Policy periodically to stay informed about updates.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at legal@cloudinnovates.com